LEGAL & PRIVACY

Privacy policy

How SPACE DENT handles the information entrusted to us when you use our mobile app, website, and support channels.

Effective 23 June 2026 For SPACE DENT users in Iraq
01

Our commitment

SPACE DENT is a dental-commerce platform for clinics, doctors, and procurement teams. We collect only the information needed to provide the service, process orders, communicate with you, and keep the platform reliable. We do not sell personal information.

02

Information we collect

Account information

Your name, mobile number, email address (if provided), password, preferred language, profile image, and clinic or professional details you choose to add.

Order & delivery information

Products viewed or ordered, order history, delivery address, contact phone number, delivery notes, and location coordinates when you provide them for delivery.

Payment information

The payment method, payment status, transaction reference, and payment-provider response needed to confirm an order or manage installments. Payment providers may process payment details under their own privacy notices.

Device & service information

Device platform, notification token, IP address, browser or app session information, and technical logs used to secure accounts, deliver notifications, and diagnose service problems.

Support communications

The messages, attachments, and order references you share with our support team.

03

How we use your information

  • Create and manage your account, authenticate access, and personalize your language settings.
  • Process purchases, deliveries, payments, returns, rewards, and installment schedules.
  • Send transactional messages such as order updates, delivery notifications, and payment reminders.
  • Provide support, prevent fraud or misuse, protect our systems, and improve the reliability of our products and services.
04

When we share information

We share the minimum necessary information with service providers and operational partners that help us run SPACE DENT. This can include delivery partners (delivery contact and address), payment providers (payment information needed to complete the transaction), hosting and technical providers, and customer-support providers. They may use the information only to provide services for us or to meet their legal obligations.

We may also disclose information where required by law, to protect the rights, safety, and security of SPACE DENT and its users, or as part of a corporate restructuring. We do not sell your personal information.

05

Your choices and rights

You can update account details in the app, control notifications through your device settings, and contact us to request access to, correction of, or deletion of your personal information. Some information must be retained where needed to complete a transaction, resolve a dispute, comply with law, or protect against fraud. Deleting an account may prevent access to order history, rewards, and other account-based features.

06

Security and retention

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No service can guarantee absolute security, so please keep your account credentials confidential and contact us promptly if you suspect unauthorized activity.

We keep information for as long as needed for the purposes described in this policy, including account administration, order fulfillment, legal and accounting obligations, dispute resolution, and fraud prevention.

07

Contact us

For privacy questions or requests, contact SPACE DENT at:

support@spacedentiq.com

We may update this policy as our services or legal requirements change. The effective date at the top of this page shows when it was last revised.